POSTE REPOURVU

Poste disponible : 9069
administration-marketing-rh-logistique
supply-chain coordinator
Poste fixe


Descriptif :
within a multinational luxury company based in geneva, you will be located in italy (parma) and responsible of enhancing the brand by supporting the launch and the ongoing customer order fulfilment and delivery operations for consumers.

for this particular position, your main missions will be as follow:

*identify and implement optimal process and systems solutions to support high levels of customer services,
*implement change initiatives by practicing project management processes and deploying project management tools,
*document future operational requirements and opportunities, and monitor team performance to help ensure it meets or exceeds established targets,
*develop and monitor kpi reporting/tracking tools and utilize tools to guide results.

the process knowledge is articulated as follow:

*capable of learning and understanding fundamental supply chain processes of procurement, inbound logistics, fulfillment center operations and transportation,
*able to take demand planning data and apply to operational processes to ensure resources (capacity, financial, people) are aligned to meet consumer demand,
*ability to document and analyze processes to ensure optimal business process exists to meet requirements,
*assist in training processes throughout the organization,
*experience working in an ecommerce order fulfillment center,
*capable to learn and understand systems and information technology utilized to enable quick and effective ecommerce business processes.

your key responsibilities will be as follow:

*oversee planning and execution for e-com fulfillment operations,
*follow up on inbound supply tracking, dc receipts and putaway,
*track movement of stock to fulfillment operations to ensure full availability to consumers,
*assist director in planning and monitoring order pick / pack operations, and order delivery transportation network to ensure all service levels and cost requirements are being met,
*work extremely closely w/gva supply chain team, e-com contact center, and snatt to plan and monitor the daily e-com operations and respond to exceptional business and customer needs,
*monitor performance kpi's for all critical aspects of the fulfillment life cycle.
Personnalité :
ability and comfort in identifying issues and recommending solutions in the face of uncertainty
ability to deal with fast pace environments
ability to innovate and create
great attention to details
the ability to analyze

ability to create/utilize a score card, trend and swot analysis strategy to improve and upgrade the business on a seasonal basis
superb presentation and communication skills, both spoken and written (english required); ability to tell a story
think conceptually and strategically regarding the business; creative problem solver

the business environment needs that you are a great communicator (ability to collect information from existing partnerships and business relationships, and to quickly synthesize, document and share relevant information with other vital resources in the operational execution chain) and are able to create strong positive relationships with diverse groups (in parma ; within the extended european transportation networks; in geneva with multiple supply chain and commercial teams; in the us with the rlm and hpd partners).
Expérience :
1 to 3 years in supply chain operations in similar or closely related role.
general understanding of ecommerce order fulfilment operational processes; operational experience within the european e-commerce landscape a plus.
Diplômes :
university degree.
Nationalité :
swiss or valid work permit
Salaire :
to be negociated 13 mensualités
Langues :
English : écrit excellent , oral excellent
Logiciels :
ms office tools : expert


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